A new way to help associations find volunteers
JeVeuxAider.gouv.fr is the public volunteering platform. It enables everyone to find a volunteer mission that suits them, and associations to find motivated volunteers.
Product Design
UX
UI
User Research
A search engine to help associations find volunteers
On JeVeuxAider.gouv.fr, the main journey is: volunteers can search missions published by associations and apply if they are interested.Another feature dedicated to associations was created before: the “reversed search”. It allows associations to search for volunteers and contact them.
A search engine to help associations find volunteers
On JeVeuxAider.gouv.fr, the main journey is: volunteers can search missions published by associations and apply if they are interested.Another feature dedicated to associations was created before: the “reversed search”. It allows associations to search for volunteers and contact them.
A search engine to help associations find volunteers
On JeVeuxAider.gouv.fr, the main journey is: volunteers can search missions published by associations and apply if they are interested.Another feature dedicated to associations was created before: the “reversed search”. It allows associations to search for volunteers and contact them.
The volunteers search before (left) and after (right) the revamp
The volunteers search before (left) and after (right) the revamp
The volunteers search before (left) and after (right) the revamp
The volunteers search before (left) and after (right) the revamp
A feature revamp to make it visible, useful and fair
The "reversed search" was not very used for several reasons:not a lot of volunteers accept to be visible in this listdespite the low volume, the associations didn't know who to contact because of poor informationa lot of associations didn't know the feature existed
A feature revamp to make it visible, useful and fair
The "reversed search" was not very used for several reasons:not a lot of volunteers accept to be visible in this listdespite the low volume, the associations didn't know who to contact because of poor informationa lot of associations didn't know the feature existed
A feature revamp to make it visible, useful and fair
The "reversed search" was not very used for several reasons:not a lot of volunteers accept to be visible in this listdespite the low volume, the associations didn't know who to contact because of poor informationa lot of associations didn't know the feature existed
A feature revamp to make it visible, useful and fair
The "reversed search" was not very used for several reasons:not a lot of volunteers accept to be visible in this listdespite the low volume, the associations didn't know who to contact because of poor informationa lot of associations didn't know the feature existed
We encouraged volunteers to complete their profile...
...So we can display their information for associations
We encouraged volunteers to complete their profile...
...So we can display their information for associations
We encouraged volunteers to complete their profile...
...So we can display their information for associations
We encouraged volunteers to complete their profile...
...So we can display their information for associations
Get the volunteers first, then make the feature useful, then make it visible
We decided:
to add a few tricks on the platform to encourage volunteers to fill in their profile and accept to be visible in the feature
to revamp the volunteers list with pertinent information, filters and sorting
to improve the email sent to notify the volunteer that an association would like to get in touch with them
to highlight the feature in the associations dashboard and mission edition page
Get the volunteers first, then make the feature useful, then make it visible
We decided:
to add a few tricks on the platform to encourage volunteers to fill in their profile and accept to be visible in the feature
to revamp the volunteers list with pertinent information, filters and sorting
to improve the email sent to notify the volunteer that an association would like to get in touch with them
to highlight the feature in the associations dashboard and mission edition page
Get the volunteers first, then make the feature useful, then make it visible
We decided:
to add a few tricks on the platform to encourage volunteers to fill in their profile and accept to be visible in the feature
to revamp the volunteers list with pertinent information, filters and sorting
to improve the email sent to notify the volunteer that an association would like to get in touch with them
to highlight the feature in the associations dashboard and mission edition page
1,100+
in January 2025 versus 19 in January 2024
1,100+
in January 2025 versus 19 in January 2024
1,100+
in January 2025 versus 19 in January 2024
1,100+
in January 2025 versus 19 in January 2024
+110%
when we compare before and after the update
+110%
when we compare before and after the update
+110%
when we compare before and after the update
+110%
when we compare before and after the update
When an association wants to look for volunteers for their mission
The email sent to a volunteer
Search list and volunteer information on mobile
Next project
Let’s make things easier — together
Whether you need support on a project or a designer to join your squad, let's chat 💬
Let’s make things easier — together
Whether you need support on a project or a designer to join your squad, let's chat 💬
Let’s make things easier — together
Whether you need support on a project or a designer to join your squad, let's chat 💬
Let’s make things easier — together
Whether you need support on a project or a designer to join your squad, let's chat 💬